Herbal Powder Uses, Shipping & Returns FAQ
Find answers about herbal powder uses, shipping, returns and more.
Shipping & Delivery
How long does shipping take?
Orders are packed within 1–2 working days. Delivery usually takes 3–7 working days depending on your city.
Do you ship internationally?
We currently ship across India. For international orders, write to us and we will check what is possible.
How can I track my order?
Once your parcel leaves us, you will receive a tracking link by email or SMS.
What should I do if my order arrives damaged?
Share a photo of the parcel and product with us within 48 hours of delivery and we will send a replacement.
Products & Usage
Are your products 100% natural?
Yes. We use whole herbs with no artificial colours, fragrances, or fillers. Every batch is lab tested.
How should I use the powders?
Mix with water, curd, or oil as noted on the pack. Start with the suggested amount and adjust to your routine.
Are the powders suitable for sensitive skin?
Most are gentle, but we recommend a small patch test before first use.
How should I store the powders?
Keep the pack sealed in a cool, dry place away from direct sunlight. Use a dry spoon every time.
Returns & Refunds
What is your return policy?
Unopened products can be returned within 7 days of delivery.
How long do refunds take?
Refunds are processed within 5–7 working days after we receive the returned product.
Orders & Support
Can I change or cancel my order?
Yes, as long as it has not been shipped. Contact us as soon as possible with your order details.
Do you offer wholesale or collaborations?
We do. Send a short note through the contact page and our team will reply with next steps.
Using Herbal Powders
How do I use neem powder for skin?
Mix neem powder with water or rose water into a paste, apply as a face pack for 15–20 minutes, then rinse with lukewarm water. Patch test first.
What are the benefits of moringa powder?
Moringa powder is a nutrient-dense herbal powder, traditionally added to water, smoothies or food to support everyday energy and wellness.
How do I use hibiscus powder for hair?
Mix hibiscus powder with water or curd into a paste, apply to scalp and hair as a mask for 30 minutes, then rinse and shampoo as usual.